You do not need to look any further than Uptown Imports for your European auto repair in Minneapolis. We are a full-service auto shop that specializes in preventative maintenance and repair for your Mercedes-Benz, BMW, and more. We service nearly all makes and models of European vehicles, but this isn’t the only reason why we can say we’re the best. We offer an 11-step repair process that ensures your vehicle is fixed right the first time. Here’s what you can expect when you come to our shop.
1. We Listen
We listen and make note of all the strange things your vehicle is doing. You know your car better than we do from the driver’s standpoint, so we’ll pay attention to the symptoms you describe.
2. Qualified Technician
The next thing we’ll do is assign the perfect service technician for the job. All of our technicians are experts, but the one with the most experienced in the problems you describe will work on your car.
3. Test Drive
To see your concerns in action, we’ll test drive your vehicle with you so we can see, hear, and feel exactly what it’s doing. This helps us diagnose the exact problem based on our training and experience.
4. Vehicle Inspection
Next, our 47-point vehicle inspection will help us find the exact problem that needs repair as well as any other potential problems. We’ll give you a complete listing of what we find ranked by severity.
5. Detailed Estimate
Before we begin the work on your car, we’ll provide a detailed estimate of the repairs needed for your approval. This estimate will include anything we find in our 47-point inspection that needs attention.
6. Order Parts
Once you’ve given us your approval, we’ll order the parts your vehicle needs. In some cases, we may order the parts in advance to save you time. We only do this if we’re sure you’re okay with the repairs.
7. Estimated Repair Time
Once you’ve approved the estimate for the repairs, we’ll give a window of how long we think we’ll have your car in our shop. We’ll do our best to keep the repair time minimal; we know you need your car.
8. Repair Work
Now it’s time for the repair work, and we strive to fix your car right the first time. In fact, we make it our goal to do the job right the first time so you know you can count on us for all services and repairs.
9. Double-Check Our Work
Our experience helps us fix your car right the first time. Another way is the testing we do after the repairs. We test your vehicle on state-of-the-art equipment to ensure all problems are solved.
10. We Also Test Drive It
We’ll also take your vehicle out for a test drive to make sure it isn’t doing what it did during the first test drive. If anything seems off, we’ll head back to the shop and take another look at your vehicle.
11. Ready for Pickup
Finally, if everything tests great, we’ll give you a call to let you know that your car is ready for pickup. If you need a Lyft to come to pick up your car, we’ll make that happen for your convenience.